Upload Issues
- Trouble uploading or sending transfers
- "Hmm, something went wrong.." error
- My transfer upload % drops/jumps or is slow
- Is my Antivirus blocking my transfer?
- My transfer gets stuck at 99% / 100% and the file size keeps growing
- My files are getting stuck uploading in Safari
Download Issues
Website Issues
- How to troubleshoot common error codes while using WeTransfer
- How to overcome issues with our cookie wall
- Browser requirements to use WeTransfer
- Why changing (the settings of) your browser can improve our service
- Fire whats? How your firewall can block our service
- Why can't I sign in? Not receiving password reset emails?