Two-factor authentication (2FA) is a security step that you can take to add two layers of identification to access your WeTransfer account. This keeps your account extra secure!

How to set up 2FA

1. You will need to download an authentication app to your mobile device. This will be used to generate a code to login to your WeTransfer account. We recommend Google Authenticator:

Google Authenticator for Android
Google Authenticator for iOS

2. Once you've downloaded the app you can navigate to this area of your WeTransfer account to turn 2FA on: Click on your profile name/icon > Account > Profile and security > 'Turn on' 

3. Then, open up Google Authenticator, and click the '+' icon. Scan the barcode on your screen, and enter the 6-digit code that follows.

4. 2FA is now enabled on your account! Now, the next time you log into your account, you'll be asked to enter a code via your authentication app. 

Please note that these codes refresh automatically after 30 seconds, and are valid for 60 seconds.

Disabling 2FA 

If you'd like to disable two-factor authentication on your WeTransfer account, simply click 'Turn off' while in your 'Profile and security' panel. You'll be asked to enter your account's password to confirm or to enter a verification code sent to you via email, and you're done!