- Trouble with logging in, emails, or the website
- Browser requirements to use WeTransfer
- Why changing (the settings of) your browser can improve our service
- Fire whats? How your firewall can block our service
- Why can't I sign in? Not receiving password reset emails?
- Not receiving WeTransfer emails
- Adding WeTransfer to your trusted contacts
- How to report an error or bug to our Support team
- How to take a screenshot or record your screen
- Speed tests
- Cookies causing trouble
- HTTP security warning while trying to access WeTransfer page
- Changing your DNS server
- Why can't I access WeTransfer in China?
Need some extra help?