WeTransfer Subscriptions

WeTransfer Premium

• What does WeTransfer Premium offer me?
• Your WeTransfer Premium unlimited storage

Access your account information

• Get to know your WeTransfer subscription
• How do I update my billing information and payment method?

Your WeTransfer page

• How to add a pre-filled title and message to your custom WeTransfer URL
• How to claim or change your custom WeTransfer URL
• Your personal WeTransfer page and Branding
• How do other people send me transfers over 2 GB?
• Add a button linking to your WeTransfer page from your website

Trouble with your WeTransfer subscription

• HTTP security warning while trying to access WeTransfer page
• Why doesn't my transfer overview show all my transfers?
• Will I get faster upload and download speeds with a paid WeTransfer subscription?

Shared Workspaces

• Shared workspaces
• How to set up a shared workspace
• How to create your workspace's branding
• Workspace - Pricing overview
• Manage your workspace
• Your Transfer Panel with shared workspaces

Customise your WeTransfer account

• Set up your WeTransfer Pro or WeTransfer Premium wallpapers - Videos & Images
• Set up a background for your emails

Manage your transfers

• Your WeTransfer subscription storage
• Setting custom expiry dates for your transfers
• How do I delete a transfer in my WeTransfer account?
• Add a password to your transfers

Subscriptions

• Why can't I change my subscription via the App?
• What does a WeTransfer subscription offer me?
• How can I pay for my WeTransfer Subscription?
• Our payment plans
• How to choose your WeTransfer subscription and plan
• How to cancel your WeTransfer subscription

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Paid Transfers (Early Access Launch)

• Getting Started
• Setting up your account to create Paid Transfers
• How to upload and share your Paid Transfers
• Managing your Paid Transfers
• FAQ: Paid Transfers
• How to purchase and download a Paid Transfer

Join our user panel

• How to join our research panel for WeTransfer, Portals, Collect and Paper