Shared Transfer Overview & Sending/Receiving
Custom workspace URL page, shared wallpapers & email branding
Our WeTransfer Teams and Enterprise subscriptions let you create a shared workspace, empowering your team with the best of WeTransfer, while centralizing billing and user administration.
This article gives you an overview of all the features and functionalities included in your shared Workspace.
Transfer size
With a shared workspace, you can send transfers of any size. You've read it right, unlimited.
Shared Transfer Overview & Sending/Receiving
Every workspace member will have access to their Transfers overview.
Admins can see and manage all active transfers. Transfers sent, requested, and received by any members show up in the admin's transfer overview panel.
Members can only see and manage the transfers they individually sent and requested in their transfer overview panel, unless they are part of a Group inside the workspace: in this case, they will also see all the transfers sent by peers in the same group. See more details regarding the Groups feature here.
Sending
Each member can send transfers from their own email address. Their sent transfers will be visible in the transfer overview panel, from where they can edit or delete them.
Only admins can see and manage all active transfers. Members can only see and manage the transfers they individually sent from their workspace email address. Other peers in the same Group within the workspace also have visibility into those transfers, but they cannot edit or manage them. See here for more details on the Groups feature.
Notifications related to transfers sent by a member will be delivered only to the member who initiated the transfer.
Receiving
Senders can only upload transfers through the shared workspace's WeTransfer page or following a file request initiated by any workspace member. All files received will end up in the Received tab of the shared transfer overview panel.
Each member can see only the transfers received through a file request they initiated. Only admins can see all received transfers, including those uploaded through the shared workspace's branded page.
Similarly, notifications related to transfers requested by a member will be delivered only to the member who sent the request. Only the workspace owner will receive email notifications of content sent to the workspace via the branded page.
A note on transfers before joining the workspace: if a member is invited to a shared workspace and already has an existing WeTransfer account, they will be defaulted to the shared workspace. After joining, they will no longer have access to transfers sent or received on their personal workspace — these transfers are not migrated. They will become visible again only if the member is temporarily removed from the shared workspace.
Custom workspace name
You are able to choose any workspace name up to a limit of 50 characters, so let your imagination run wild!
Custom workspace URL page, shared wallpapers & email branding
You can brand your workspace page as you wish and also choose a custom URL/WeTransfer domain. The wallpapers uploaded to this URL are shared with the whole team, keeping everyone on brand.
Example: https://supporthelp.wetransfer.com
Manage your workspace
Admins can manage shared workspace members within the account workspace settings.
You can find more details on how to invite, remove, or update the status of the workspace members here.
Pricing
Workspaces are currently available on our Teams and Enterprise plans.
The Teams plan is ideal for small teams and is currently reserved for accounts with fewer than 50 seats. You will pay per seat and can choose between a monthly and a yearly option. You can freely adjust the number of seats within your plan's limits at any time through the Plan and Payment section.
Some notes:
- Inviting new members is free if you have free seats. If no empty seats are available, a new one will be added automatically when inviting a member, which will incur an extra fee equal to your subscription cost
- Removing a member will free up a seat, but you must manually remove the seat from Plan and Payment if you want to reduce your subscription cost. Please note that if you lower the number of seats, the change will only take effect at the end of your current billing cycle. This means that no credit or refund is issued when seats are reduced during an active billing period. The updated seat count — and the corresponding lower cost — will apply starting from the next renewal.
- If a seat is added during a billing period, the charge will be calculated on a pro-rated basis. Updated prices are available on our pricing page.
The Enterprise plan offers a custom solution tailored to your organization's needs. A minimum of 50 seats is required to set up a custom plan. In this case, pricing is agreed upon discussing your tailored solution with our Sales team.