Now that you've got your WeTransfer subscription set up and have claimed your WeTransfer page, it's time to customise it. Your page's wallpaper can display up to 5 images and/or videos. 

Each wallpaper is displayed for 30 seconds on a random rotation. If needs be, wallpapers will be cropped/resized to fit the browser window as per the device/display screen accordingly. Your wallpapers may also be compressed for optimised display.

You can choose to display just videos as your wallpapers or just images, or a combination of both with a maximum of 5 different backgrounds.

Here's what you need to know to set your wallpapers up correctly:

For your videos: 

• You can have up to 5 different video wallpapers 

• Use a resolution of 1920 x 1080 pixels 

• Video file size has to be a max of 5MB

• Videos can only be MP4 files

• Videos will be displayed for 30 seconds at a time (longer videos will be cut short)

For your images:

• Images can only be: JPEG, PNG files

• Use a resolution of at least 1920 x 1200 pixels

• Your image file size must be 5MB or less

• Images will be displayed for 30 seconds at a time and on random rotation

• The maximum resolution that can be used is 8000 x 5000 pixels

How to Add Wallpapers

To add backgrounds to your page, make sure you're logged in, click the button in the top right corner, go into your 'Account', and hit 'Branded page'. In the panel that appears, scroll down until you see the 'Wallpapers' section. Click on one of these windows to add your own image or video, or choose from our gallery of editorial wallpapers. If you already have 5 wallpapers active, you need to remove one of them to be able to select an image from our gallery. The background you have chosen will be viewable in the branding tab of your account. 

To remove a video background, hover over the selected background with your mouse and click on the 'X' in the middle of the image to delete it.

Once you've added new backgrounds make sure to click the "Save changes" button at the bottom of the page. 

You can choose to link your backgrounds to another website. When a visitor clicks on your profile backgrounds, a separate window will open the website you've linked your profile to. You can link to your company website, art portfolio, LinkedIn profile, Facebook page or any other site.

You're not allowed to sell your wallpaper space. For more info on this, please see our Terms of Service.

Having issues?

You may notice when you upload a new background that your wallpaper does not load correctly and instead what you see is one of WeTransfer's backdrops instead of your own.

This could be due to your image having the CMYK color mode as opposed to RGB color mode in its settings.

All you need to do is switch the colour mode to RGB. Use a resolution of at least 1900 x 1200 pixels. The maximum resolution that can be used is 8000 x 5000 pixels. 

If you have access to an editing software tool like Photoshop, you can change this yourself. To learn how to do so, just check out this article.