We’re sorry to hear you want to leave! But if you’ve made your decision, here are the steps that can help you:
1. Log into the relevant account on the WeTransfer iOS app.
2. Go to Account in the bottom right corner.
3. Scroll down till you see Delete account and tap on it - it will open a screen asking you to confirm your decision.
4. Think twice as there’s no going back!
5. If you’re 100% sure, confirm by clicking Delete account.
Please be aware that deleting your account will delete everything you have saved on WeTransfer and Collect, including your personal details.
If any assistance with this process is needed, please reach out to our chatbot in the bottom right corner and mention 'delete account'. We'll help you get this sorted!
Need some extra help?