WeTransfer Support
Featured Articles
-
Trouble uploading or sending
-
Trouble downloading, opening, or unzipping
-
Trouble with logging in, emails, or the website
-
How to log in and out of your WeTransfer account
-
Trouble with payments, receipts, or subscriptions
-
Why is my Collect content missing?
-
Shared Workspaces
-
Looking to use WeTransfer within your Business?
Search by topic
-
Products
Everything you need to know about using our products.
-
Troubleshooting
Is our service getting you down or are you having a rough day? Don't worry - we’ve got things covered here.
-
Accounts
Everything you need to know about your WeTransfer account.
-
Subscriptions
Everything you ever wanted to know about your WeTransfer subscription.
-
Security/Privacy
We hold your security and privacy to the highest standards. Here you’ll find how we keep you and your files safe.
-
Misc.
Miscellaneous information about WeTransfer.