WeTransfer wordmark
WeTransfer wordmark
  • Home
  • About us
  • English English Français Español Italiano Nederlands Deutsch
  • Contact Support
WeTransfer We Logo Help Center
  • About us
  • English English Français Español Italiano Nederlands Deutsch
  • Contact Support
  1. WeTransfer Support
  2. Troubleshooting
  3. More info on...

More info on...

  • Is WeTransfer compatible with Windows XP?
  • Minimum browser requirements to use WeTransfer
  • Speed tests
  • How to report an error or bug to our Support team
  • Fire whats? How your firewall can block our service
  • Why changing (the settings of) your browser can improve our service
  • Why is the size of my files different on WeTransfer than on my computer?
  • Why is there no sound/picture on my video?
  • Will I get faster upload and download speeds with a paid WeTransfer subscription?
  • Can I resume my interrupted uploads?
  • Why can't I access WeTransfer in China?
  • Changing your DNS server
  • Copying & Pasting the Download Link

Haven’t found what you’re looking for?
Contact Support

Beautifully obvious tools to keep your ideas moving.


  • WeTransfer,
  • Collect,
  • Paper,
  • Paste
  • and

  • WePresent.
  • About
  • Terms
  • Blog
  • Jobs
  • Newsroom