You can preview (click in and view) the following file types within portals. Please note the preview limit to each file type. Files that exceed this limit will not be able to be previewed within your review and will appear as a black box with the file name displayed only. Not to worry, these larger files can still be uploaded, published and available for download by your client to view on their device.
Preview size limit
Preview pixel limit
|JPG||100 MB||100 MP|
|JPEG||100 MB||100 MP|
|PNG||100 MB||100 MP|
|TIFF||100 MB||100 MP|
Essentially you can upload almost any file type to portals, however, only the above file types will show a preview (within limit). Other file types will appear in the same way as when a preview limit has been exceeded, a black square will appear with the file name included. These files can still be published, actioned by your reviewer (favorite, approve, add comments) and downloaded to be viewed instead.
If you have any questions or are having any issues uploading your files, you can reach out to our Support Team here.