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Portals preview limits

Please view the table below to see which file types have the ability to be previewed within portals and their limits.

File type

Preview size limit

Preview pixel limit

JPG 100 MB 100 MP
JPEG 100 MB 100 MP
PNG 100 MB 100 MP
Raw (.cr2, .nef, .cr3, .rw2, .arw)  100 MB 70 MP
TIFF 100 MB 100 MP
MP4 4 GB n/a
MOV 4 GB n/a

MP3

10 GB

n/a

WAV

10 GB

n/a

PDF

15 MB

n/a

 

Essentially you can upload almost any file type to portals, however, only the above file types will show a preview (within limit). Other file types will appear in the same way as when a preview limit has been exceeded, a black square will appear with the file name included. These files can still be published, actioned by your reviewer (favorite, approve, add comments) and downloaded to be viewed instead. 

If you have any questions or are having any issues uploading your files, you can reach out to our Support Team here.

 

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James
Updated August 07, 2023 14:15

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