Please view the table below to see which file types have the ability to be previewed within portals and their limits.
File type |
Preview size limit |
Preview pixel limit |
| JPG | 100 MB | 100 MP |
| JPEG | 100 MB | 100 MP |
| PNG | 100 MB | 100 MP |
| Raw (.cr2, .nef, .cr3, .rw2, .arw) | 100 MB | 70 MP |
| TIFF | 100 MB | 100 MP |
| MP4 | 4 GB | n/a |
| MOV | 4 GB | n/a |
|
MP3 |
10 GB |
n/a |
|
WAV |
10 GB |
n/a |
|
|
15 MB |
n/a |
Essentially you can upload almost any file type to portals, however, only the above file types will show a preview (within limit). Other file types will appear in the same way as when a preview limit has been exceeded, a black square will appear with the file name included. These files can still be published, actioned by your reviewer (favorite, approve, add comments) and downloaded to be viewed instead.
If you have any questions or are having any issues uploading your files, you can reach out to our Support Team here.