If you’re reading this, you may have found out that the WeTransfer Premium trial has ended. What does that mean, exactly? Here’s everything you need to know.
What do I get with WeTransfer Premium?
I love WeTransfer Premium! Can I upgrade?
What happens to my unlimited portals if I don’t upgrade to WeTransfer Premium?
What happens to my unlimited storage if I don’t upgrade to WeTransfer Premium?
What happens to my Paste and Collect accounts after the trial ends?
Why was I on this trial?
If you signed up for WeTransfer Pro before the launch of our WeTransfer Premium plan, then you (and your team) were eligible to try WeTransfer Premium features for a limited time at no extra cost. So from 18 January 2022 until 18 July 2022, you got to enjoy all of the benefits of WeTransfer Premium at the price you were already paying for WeTransfer Pro.
This free upgrade to your existing WeTransfer Pro subscription was automatically applied on January 18th, 2022. You did not have to manually activate this upgrade yourself.
What do I get with WeTransfer Premium?
On our newest (and best) plan, you get to enjoy:
- No size limits on transfers
- No storage limits
- No limits on portals and reviews
On top of that, you have unlimited access to Paste® and Collect features. You can learn more about WeTransfer Premium features here.
I love WeTransfer Premium! Can I upgrade?
We love to hear it! You can easily upgrade your account to a WeTransfer Premium subscription. Please ensure you are logged into your WeTransfer account and select the 'Upgrade' tab in the navigation bar at the top.
Need more help with upgrading your account? We have got all the information you need right here!
What happens to my unlimited portals if I don’t upgrade to WeTransfer Premium?
All your portals and reviews are still there now that you’re back on WeTransfer Pro—however our Pro subscriptions offer a limit of 1 portal with unlimited reviews. Any portals that exceed that limit will be in a locked state, meaning their functions are limited. In order to get full access of your 1 portal limit, you will need to delete the rest of the portals.
After the trial if you have exceeded the Pro limit of portals you cannot: |
After the trial if you have exceeded the Pro limit of portals you can: |
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- Create a portal |
- View existing portals and reviews |
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- Edit existing portals |
- Add new comments |
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- Edit existing reviews |
- Complete actions as reviewer |
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- Add or remove reviewers |
- Delete existing portals |
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- Change due dates |
- Delete existing reviews |
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- Change portal logos |
- Download files |
Make sure to download and save all your files before deleting the portals you no longer need. Not ready to lose WeTransfer Premium just yet? You can keep all your portals and reviews (with limited access) in case you decide to upgrade later.
What happens to my unlimited storage if I don’t upgrade to WeTransfer Premium?
Now that you’re back on WeTransfer Pro, you will only have access to 1 TB of storage (per person, if you add team members). You won’t be able to send new transfers if your storage is full, so you’ll need to delete any unwanted transfers until your storage is less than 1 TB. Again, we recommend that you download and save all your files before deleting transfers.
What happens to my Paste and Collect accounts after the trial ends?
Even after the WeTransfer Premium trial has ended, you will still have unlimited access to Paste® and Collect features; you can still enjoy unlimited decks in Paste, and 200 GB in storage for Collect. See it as a little gift from us to you!
Questions? Need some help? Get in touch with our friendly support team.
No questions and eager to try out WeTransfer Premium? Then let's get back to it --> here!