If your VAT number isn't being accepted at sign-up, please see here.
If you're buying a WeTransfer subscription for your company, and you're located in the European Union, VAT can be reduced. We check the validity of VAT numbers in the VIES database.
⚠️ When you register without providing your company details, we automatically charge VAT on your payment. Unfortunately, we can't change this after the payment has been processed, so please make sure to enter your VAT number during sign up. If you have forgotten to fill in your VAT, you can still update your billing details, here's how. Please note that any updates will only take effect for your future payments.
Please note that we have to charge VAT on all invoices in the Netherlands because that's where WeTransfer is located. The amount of VAT charged on the invoice can differ, depending on the tax rules in your country. We still recommend filling in your company details for the invoice because we cannot change these details after your registration.
My VAT number isn't accepted?
First thing first: please check if it's filled in correctly, without any periods, spaces, dashes, or special characters.
We need to check all VAT numbers with the EU database, which you can find here.
You can only fill in your VAT number if your business is located inside the EU.
Here's an overview of the countries we can process the VAT number for, with their correct formatting:
VIES - VAT Identification number structure