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  3. Downloading transfers

Where is my transfer saved when I download it?

We download all files through your browser, so you will not see the download progress on WeTransfer.com itself, and we won't ask you where you'd like to store your transfer.The download progress should be visible at the bottom of your browser window (in Chrome and Internet Explorer), in the Downloads window (Firefox or older Safari versions), or in a little button in the top right corner of the window (newer Safari versions).

In most cases your file will store in your computer's Downloads folder. This can be changed, of course, and we've listed the instructions for each main browser is listed below:

  • Chrome 

  • Firefox

  • Safari

Chrome and Firefox also gives you the option of asking where you'd like to save your transfer every single time, if you often find yourself saving transfers to different locations on your device.

It's via this method that you could, for example, set up your downloads to go to an external hard drive.

If you are struggling to download the transfer, you can take a look at this article, or give our friendly Support team a shout. (please don't actually shout at them, they're wonderful)

Gregory
Updated October 10, 2021 17:54

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