We’re sad you want to leave, but if you made up your mind, we’re here to help!
Please follow the steps below to delete your account via the Android mobile app:
1. Log into the relevant account on the Android app.
2. Tap on your Account icon in the top-right corner- it will open a list of actions, including Delete account.
3. Select Delete account - you’ll see a screen asking you to confirm your decision.
4. Think twice as there’s no going back!
5. If you’re 100% sure, confirm by typing Delete.
Please be aware that deleting your account will delete everything you have saved on WeTransfer and Collect, including your personal details.
If any assistance with this process is needed, please reach out to us by clicking on the Contact Support button below. We'll help you get this sorted!