If you’ve decided to end things with us, we’ll be sad, but we’re still here to help! Please follow these steps to delete your account using the Mac app:
- Make sure you’re logged into the relevant account on the Mac app.
- Open the transfer window by clicking the WeTransfer app icon.
- Open Settings by clicking on a little gear icon.
- Click Delete Account - it will open a pop-up asking for your confirmation.
- Think twice, as there’s no going back!
- If you’re 100% sure, confirm by typing your account's email address and clicking Delete Account.
Please be aware that deleting your account will delete everything you have saved on WeTransfer and Collect, including your personal details.
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