Hi there! Sorry to confront you with some big red text like this but you should know that from June 1st 2023, we are discontinuing support for older versions of the Mac app.
This means that you will need to install the latest version which can be found in the App Store here.
Please know you will require macOS 12.4 or higher in order to install the app.
With our Mac app, you can send files straight from your desktop. Neat, right?
- Where is the Mac app?
- How do I send a transfer?
- Can I upload folders with the Mac app?
- I am not seeing any notifications from the Mac app.
Where is the Mac App?
Our Mac app lives in your menu bar. After downloading our app in the App Store, you can find the app waiting for you in the top right corner. If you want the app to automatically launch on startup, please change the settings of the app by clicking on the logo, clicking the cog wheel, and going into 'Settings'.
How do I send a transfer?
Click the app and choose "Upload files..." to get started,
or drag and drop the file onto the app icon, and your upload will start instantly.
Once the upload is complete, the icon will be entirely blue and your download link will be ready for you to copy.
Because our Mac app is built to share link transfers, you’ll only receive a confirmation email the first time it is fully downloaded.
You can scroll through your previously sent transfers by clicking the 'We' icon. A drop-down menu will show you your sent transfers. You can copy the links to these transfers by hovering over the transfer in question and clicking 'Copy link'.
Just go ahead, copy and share them - that's what they're there for! Like with any link, you can choose how to share the transfer yourself; via text message, email, carrier pigeon; whatever floats your boat!
But please know that we do not track who you share your link with, so you will have to keep an eye on that yourself.
If you're using our free services, your transfer will stay online for 7 days, after which the transfer expires and gets deleted. Please know an expired transfer can not be retrieved.
If you have a WeTransfer Pro or Premium subscription your transfers will stay online for 4 weeks, but you can change this by changing the default expiry date in your account settings as seen by clicking here.
Can I upload folders with the Mac app?
Yup! It's possible to upload folders with the Mac app. All you need to do is drag and drop your folder onto the Mac app icon, located on your device's menu bar. It's that easy ;)
I'm not seeing any notifications from the Mac app.
If you are not receiving notifications when your upload is completed, please make sure to adjust your settings. Here's a little context on how to handle notifications, as Apple support explains it.